What Our Patients Say

I met with Erin Andersson and she was wonderful. She was very helpful and answered all my questions. My only complaint is that I had appointments at 1:20, 2:20, and at approximately 3:00pm. The 1:20pm appointment with a NP took about 10 minutes. It was a complete waste of my time to wait to be seen by Erin at 2:20. That was not her fault, but rather the staff who scheduled my appointments. Furthermore, after meeting with Erin, I was told to wait again to meet a second time with the NP. This was also a waste of my time. In my opinion, if the purpose is to see the audiologist, the other appointments are not needed, or there should not be long wait periods between appointments. When I was told the total visit would take about 2 hours, I assumed it was because the testing and discussions would take up all of that time. The 1 hour with Erin for the audiology testing and discussion was great, but the entire process could have been about 1 hour instead of 2 hours.

Very professional and gave me the best care to help with my sinus issues.

The Doctor was very thorough and understandable.

Great experience at Dr. Lapco's office. Looking forward to my hearing test in June.

Timely-so glad I was able to be seen same day of call. Professional staff. Did not see dr. at this visit. Will see him next week.

Dr Lapco was thorough and conservative in his approach. I liked the fact that he would prefer to begin a resolution process in a conservative, testing method rather than starting with an aggressive process that, while solving the issue, may prove to be "overkill" in the end.

Always amazing experience

Very caring and professional.

Dr. Lapco "cracked the code" on a problem I was having for 10 months... other doctors including my general practitioner and my oncologist could not figure out. Thank you Dr. Lapco.

Great listening staff… very thorough and kind. Dr Lapco has a wonderful demeanor and truly listens and assesses what his best plan of care is and explains why to his patient. Excellent medical care!

The first ENT dr to go the extra mile to find out why I keep having earaches

Nicky is a pleasure to work with.

very thorogh.complete exam. friendly staff & Dr.

Saw Erin Anderson, audiologist. She is the very best. Knowledgeable, friendly and so helpful with my hearing aid needs. Office staff is so very nice as well

Dr. Lapco was very professional and very competent. He inserted the tube in both my nostrils gently and finished quickly without causing me much discomfort. Would definitely return and have him be my ENT doctor going forward.

Dr. Andersson is a great audiologist.

Excellent

Excellent!

Nothing to say

I waited in the waiting room while the nurse took care of my husband and I could not believe how pleasant and great the girls that worked on the other side of the counterI. I heard the conversations with Patients on the phone they were so nice and courteous and very sweet, loving nature. I love Cindy the girl that checked out my husband when he was done. It was a very, very good experience. Keep up the good work.

Best care ever

I had a good exam about my problen with my ears.

Called for first availability and was told later that day. So glad to get in right away and was treated by the PA, Nicki. Great experience and I appreciate the care at Dr Lapco’s office

very good

My visit was Great and the staff took Great Care of me.

The doctor was very thorough and they took me immediately and performed test and they were all done within a great timeframe and I was very pleased. Dr. Lapco was recommended by a close friend of mine and she’s absolutely right he is wonderful.

Excellent office very professional. Dr Lapco and his Team has great experience, human quality and dedication. On the same appointment i did my scan and got results.

Is the place...to visit for Allergy issue.

My experience was with Nicky to clear out the was in my ears and it was perfect. She was very professional and got it done quickly and painlessly.

Dr Lapco and staff are the best. Examination by Dr Lapco and staff are the most thorough and complete. Dr Lapco will take his time to explain everything to you.

Excellent sevice. I am a new patient with this ENT doctor. They are friendly, competent, allow sufficient time for an appt. and very helpful. This may seem like small item for others but they actually answer the phone. As a senior with many doctors, I am always directed when calling a doctor into press 1/press 2 phone mail jail which eventually ends up with a human at a separate location.

Outer and inner waiting rooms were extremely cold. Had a hearing test but wasn't too sure of the results as they were explained to me. My hearing loss is not too extreme but it is still bothering me. I was told that there were no future scheduled appointments and was promptly shown where the exit door was.

Appointment was time, everyone was pleasant, efficient and professional.

The ear exam went well, very professional. It was good that the test equipment needed (cat scan) was right there.

I am thrilled with the speedy manner I was seen by Dr Lapco. I thank his staff for their professionalism regarding my visit.

First Class operation. Excellent Care, The best I have ever received in care. Great Doctor, skuper staff

He is very approachable, easy to talk to, very reasonable time frame for the whole visit. Trust his judgment. Staff is also nice

Excellent

Dr Lapco was thorough compassionate and very knowledgeable.

Great doctor!

De Lapco ..Very professional, knowledgeable and caring with his patients, accurate diagnosis and follow-up.

Did fine

Office was very efficient and professional. Very pleased with the visit.

Dr. Lapco and Team, Thank you so much for the 5 Star Service. I appreciate you and your team.

Excellent

Excellent, couldn’t be a well done practice I do recommend!

This entire process has been amazing. After years of discomfort, I saw Dr. Lapco and his team for a balloon sinuplasty. The procedure was less than 45 minutes. The discomfort during the procedure was minimal. The recovery process, unexpectedly minor discomfort. The after care with phone calls from the staff following the procedure was unheard of to me. I know that I will enjoy better sleep, a sense of taste and basic breathing as a result of this procedure. Thank you Dr. Lapco and your amazing team!

He spoke clearly and explained everything. Very nice and personable and easy to understand. Surprised me that they have a CTScan in the office. Thanks to Dr Lapco and staff.

Nurse was knowledgeable & polite. Wait time was too long

Help me a lot with my allergies and sinus problem we are working on it, amazing explanation the way the personal threat me was amazing

I was attended to quickly and politely.

The people that work in the office are wonderful that's why I'm going to use you as my doctor you're also a nice guy too great doctor

Dr lapko is the best ENT in Boca and Beyond. He has an incredible bedside manner and his knowledge is very thorough and he is able to explain to you in layman's turns exactly what is happening. This staff is amazing and efficient as well and very friendly

I am a new patient from Texas. Dr Lapco was friendly, thorough and answered all my concerns. He did everything possible to diagnose and treat my problem. I will be back. Finding new Doctors can be challenging but finding Dr Lapco was a godsend!!

The visit was excellent. The staff were pleasant, 5 Stars for you Thanks for the pleasant appointment.

The first thing I noticed is that the office staff always answer the phone right away when I call. They always give me the time of day on the phone. It means so much to me Dr. Lapco has a wonderful personality. I honestly believe he cares about his patients. I have sinus issues and it's really bothering me. We've just a phone call. They're able to help me with the next step thank you so much much.

Excellent doctor excellent facility excellent experience

Leaving my appointment with Dr. Lapco was a very nice experience.

very professional. I would give your staff 100%. Thank you

excellent doctor and staff

Great bedside manner

Exelente

Perfect bedside manner. Asks the right questions, and really listens to and addresses my concerns I found Dr. Lapco through a referral, and I'm really pleased to have him on my physical health care team.

On time Friendly staff

El doctor es muy buena persona profesional en las empleadas muy formales todas es un sitio muy agradable y muy bien atendido limpio se siente muy bien en la oficina muchas gracias doctor con su atención

Went well

I’m very pleased with the service I received at your office. The office and professional staff people are very welcoming and patient focused. I plan to return to your office as the need arises.

Everyone in the office is very kind and considerate! There is truly a personal touch and Dr Lapco and his staff are knowledgeable and caring!

It was professional and not stressful at all, staff was courteous, well-informed, and knowledgeable

I see Erin Anderson for my hearing aids and am very pleased with the service she provides

Great ENT and great staff! They even know your name, can you believe that? They show that they care constantly. Highly recommend.

Excellent doctor . Very satisfied with my nose surgery. I highly trust and recommend Dr Lapco. He is also a very nice and friendly person

Excellent

Very polite and informative of options for us

My experience as always was excellent. There is a very warm as well as professional atmosphere there.

Human approach and showing much concern about his treatments and your health improvements...

Absolutely professional environment and human interaction was sublime!!!

The waiting time was minimal and the staff were very kind and prfessiional.

Excellent

I cannot say enough about this doctor and his staff !!! I had never had a nosebleed in all these years of my life and when I got my first one I was hysterical. I went to the emergency room and followed up with my doctor who referred me to Dr lapko. They could not have been any more wonderful !! They got me in right away and help to calm me and reassure me that it wasn't anything major. I suggest if you have any problems at all where it requires an ENT that you use no one other than Dr lapko and his staff !! If I could give them more than five stars I definitely would !!

My experience was great everyone was kind and professional, my appointment was punctual

Dr Lapco and the entire staff are outstanding. Thank you for your excellent care.

I actually think you guys do great. You're going to put me on the right track to help my sinus. Thank you for everything.

Very good

I can say that I have been examed with another doctor at the office, but as I have experienced great treatment and care, I would say that I would recommend Dr. Lapco to everyone with ENT problems.

Very professional and patient in explaining what is going on and how to address your condition going forward

Excelente médico y muy buen servicio y trato de los empleados.

Everything went well.

Clean knowledgeable. Fast

This physician and his office are the real deal. They are incredibly professional and take really good care of their patients. I am so pleased to recommend Dr Lapco and his wonderful staff

Great staff and service, very professional. Dr Lapco was wonderful and I would recommend to anyone.

This doctor strives for his patients and has very good care and is human, we are not just a number like many other cases. He is very experienced and knows what he is doing... Thanks Doc

Dr. Lapco was very kind, answered all the questions. At surpassed my ex

Pleasant and helpful personnel. Nice office ambience. I was seen by Nurse Practioner Nikki, knowledgeable and nice, thorough examination. I was very pleased. Will be seeing De. Lapco next month.

Great Team, Great Doctor. Dr Lapco is patient and considerate with letting you talk and express yourself

Did not wait long to be called in for check up. Everyone was professional and very nice to me. I will always come here for my ear nose & throat concerns.

Muy contenta, el personal de oficinas son personas amables con respeto para tratar a los pacientes. El Dr. Lapco me atendió muy bien me efectuó un examen para saber mi problema, el cual se resolvió satisfactoriamente, Gracias a todos.

I had a wonderful experience meeting with Dr. Labo. He was kind, sincere, helpful, and had a wonderful sense of humor.

I have no complaints. She did a great job.

VERY EFFICIENT!

Remember when doctors used to make house calls. This is who Dr Lapco reminds me of. He spends whatever time it takes to question and determine the right course of action to take with his primary concern for the patient. I had my girlfriend accompany me for my visit. She mentioned that she had a recurring problem to the doctor as he was checking me. He immediately had the nurse take her medical information and he had her x-rayed in order to determine if her problem needed further investigation. That has NEVER happened to either of us. Dr Lapco is one in a million!

Had a very good experience with them

I had a very helpful visit.

Great doctor, super office, the best .

Ok the prescription sent to the pharmacy was tooo expensive

Great experience and the wait time was not long.

Extraordinary doctor that cares for his patients. A lot of empathy and kindness added to his specialty knowledge

Dr. Lapco and staff are wonderful. I recommend their services. The customer service is outstanding. Dr. Lapco is a excellent doctor.

No podría expresarlo en ingles, pero la atención y el cuidado tanto del Dr. Lapco, como de su enfermera y su secretaria, fueron excelentes. Gracias

Fast and effeftive

Took care of my ears and checked my nose.

Why do I need Ryaltris nasal spray? Ryaltris is not on Humana's formulary and it is an expensive alternative. For years I have successfully used used Ipratropium Bromide.

good experience

I am a new patient and he and his staff took the time to explain the test results and dealing with my insurance company etc... and he has a great bedside manner

I have been going to Dr. Lapco for year's, he kind ,takes his time with you and he cares. So blessed he is the best. His staff are all very friendly .

very good

It was a very positive visit. The doctor was prompt and professional. He provided a drug which seems to be working to solve my issues.

Dr was very knowledgeble

Front desk is very nice

I went there with a sinus infection. Really felt terrible. They gave me an antibiotic and two nasal sprays and four days later I feel OK. I am also going for allergy testing which I know I have allergies. Just overall a great experience.

I love it

Great experience. Everyone was friendly and knowledgeable.

Thorough exam, kind people, and overall very good experience at Dr. Lapco's office!

Dr and staff all excellent. All are very knowledgeable and always there for me

We always receive compassionate , thorough and caring attention from Dr. Lapco.

Always an upbeat experience. I really like the doctor and staff.

Dr Marcus Welby, considerate staff and hands created to heal saves the day and the ear and with his able body of helpers makes the pain go away and cures the ear problem and once again you can hear, Gentle, considerate staff who all seem to work for success.

Simply fantastic

A great experience from start to finish. Dr. Lapco is an excellent physician who takes his time to explain and listen . He is very thorough. The office staff is friendly and competent . Highly recommend!

Excellent exam, with complete explamination of my problems

Professional and very friendly

Dr. Lapco is the best and provides excellent care !! His office staff and Allergy Dept. are awesome !! It is very comforting to know you are in good hands being a patient at his office !!!

The staff was super professional and very efficient.

short wait time, ear cleaning done well

I had a great experience in the office and I got questions answered I thought was one thing I find it is not that I am so thankful for the care that I got

After having my ear canals cleared your Audiologist gave me an excellent explanation re my questions regarding a hearing aid for me. I am now deciding what my next steps are based on her explanations. Michele

Excellent

all the staff are smiling, efficient and professional, and in addition to being kind.

The doctor was very nice

I was pleased with the thorough examination and professional staff.

Very good me and my son are very happy with the check up and exam

everything went well = the Doctor great and the staff was efficient and friendly

He definitely makes you feel comfortable. Great personality. His staff is very accommodating and friendly. All in all a very positive experience.

Dr. Lapco and his staff are terrific. Always kind and understanding and listen to what I had to say.

Professional, happy, answers questions, and giving suggestions

Wait time and procedures were excellent. Was a little taken aback by your sign that you would charge patients $1for a mask if they did not have one. There is no mask mandate and it is your right to ask people to mask but most people are kit wearing masks these days. You should provide them if you want people to use them.

Very positive. Dr LAPCO and his staff are the best. Personable as well as professional. Always concerned about the patient.

Miss Anderson is a very competent and friendly audiologist. I am extremely satisfied with the new hearing aids and Erin did a great job explaining all that I needed to understand.

Kind and fast service

Great

I am very happy with Dr Lapco. He has been treating me for over 25 yrs through ENT infections and procedures. Very professional, careful, gentle and considerate in his bedside manor and treatment. Listens well to history of issue before starting.

Always excellent service and a Dr with great bedside manners.

There was not waiting, was taken at the time of my appointment. Also had the equipment to test me in his office, so there was no having to go to other facilities to be tested. This way he was able to diagnose me at the time of my appointment and prescribe me medication to handle my situation.

I have been a patient of Dr Lapco for more than 12 years now, and every time I go there whether it is for a checkup of my hearing or an emergency, I have been taken care in a great way and very caring as well as timely. Highly recommend him

OK experience I will see if the medication I was perscribed solves my problem

Wow! Amazing doctors and staff. Dr. Lapco and nurse practitioner are great. I highly recommend them.

Wonderful staff!

Friendly, accommodating

Effective

Experience with staff and doctor wa superb. The pre visit registration was ridiculous-way too long, redundant and many items were irrelevant.

Dr. Lapco is pleasant, professional, and informative.

Everything was great

Always get the best care at this office.

Dr. Lapco is the absolute best! I had the balloon sinuplasty procedure done and he had cleared any preconceived notions/doubts I had about it. The procedure went smoothly and the follow ups have been even better! Highly recommend Dr. Lapco for your ENT needs!!

Very professional

Dr. Lapco is the BEST ENT doctor in South Florida. He was attentive and gave me several options, and I picked what was best for me. Excellent staff, and I recommend him to all my friends and family. (Connie Ortiz)

Excelente y complacido con la atención, el trato y comunicación por parte del personal al igual la Dra. Debbie.

New patient for this location. Called with problem and was able to be seen same day. Office staff and Doctor went out of their way to accommodate, were clear and professional. Definitely recommend!

Excellent service

Staff was very friendly and helpful, overall great experience!

Very efficient

Dr Erin Anderson was most helpful in resolving issues with my hearing aids. She is patient and clarified various questions.

I like the friendly environment at the office. The fact that everybody is bilingual is great. I praise Dr. Lapco expertise and human altitude towards patients too.

As soon as I entered for my appt., it was on time, and pleasant. Very professional from beginning to end.

The PA that I saw was great and knows what she is doing. So far everything she has done is working.

Very pleasant employees and visit went as I expected.

Very friendly and knowledgeable staff....

Excellent explanation by NP of tx goals

Very professional

Great staff

Excellent!! The NP/ PA was very attentive to my needs…

Outstanding caring and understanding service from all who work there

Debbie is the best! She puts you at ease, she remembers very minute details from a visit even from a year ago. She truly cares about her patients.

I come to Dr Lapco for all my ENT needs. Fantastic practice.

Dr Lapco is a great doctor and his team is Top

after a wait, during which staff keep us informed on appt delay & reason ... visit with Debbie for ear wax removal went smooth & quickly. Well done !

Every time I have been at your office everyone has been very pleasant and professional

Excellent service by all personal

Eel trato fue excelente

Secured a prompt appointment due to ringing in my ear. Wax was cleaned out and problem solved.

Excellent

Not only was Dr. Lapco and everybody in his office very personable, but he was an excellent diagnostician, quick and extremely knowledgeable, and offered me a treatment plan that excelled in it's simplicity. I enjoyed my visit and how I was cared for. I left feeling very confident that I was in good hands!

Insightful, and willing to exore options of resolving any issue's

Excelente el tratamiento dado por el Dr Lapco

Great

Friendly

The professional servicing my ear issue was very efficient, knowledgeable and very personable to work with. She identified my issue, ran some tests to confirm her initial diagnosis and recommended and prescribed medication that took care of the issue. I am from out of state here on vacation and could not be more pleased with the service I received.

I only seeing Debbie PA she is the best of the best. Thank you

Excelente

Excellent attention!

Excellent service

Friendly people. They have your best interest in mine for your care.

Incredible staff!

Great staff

I went to Dr. Lapco office because I needed to have my hearing tested. I knew that I had hearing loss. I did have hearing loss not as bad as thought. I will be getting hearing aides. I just need to research my. options. I was able to get some drops for my very itchy ears. Every one was very professional

Staff is very kind, helpful, and patient. Couldn't see Dr. Lapco so I saw NP Debbie. I was pleased being a nurse myself. Would recommend.

The office is professional and kind At times I can’t see the Dr and I see the PA

the staff was very accommodating and professional, i would recommend this office.

All was well on time very helpful and courteous.

Dr. Lapco & Staff are excellent ! All calls are answered promptly and with efficiency to help with my health issues. The best !

Debby was very kind and she cleaned my sinus and order a treatment of antibiotics and anti-inflammatory and in 10 days all the pain and swelling was gone

i got very good care at Dr Lapco's office

Excellent.

I have been suffering with my sinus all my life (50/yrs.) Complete Blockage, Draining Backwards & Migraines caused by inflamed sinuses. Had the Ballon Surgery on My Sinuses & it was life changing. Dr. Lapco & Team are the most professional & attentive medical profession I have ever met.

From the minute I entered the office I was impressed by the efficiency and friendliness of the staff. Then when I entered the treatment room (and right on time as scheduled) the nurse assistants went right to work taking the necessary information from me and performed the CT scan. Then Debbie entered and showed me the CT scan results and discussed the treatment plan. She makes you feel like you are in highly professional and experienced hands. Not to mention her high energy explanations. Everything she prescribed worked and I felt much better as she predicted over the course of the treatment she determined. Professionalism, efficiency, and a warm and friendly environment would underestimate what I experienced. I have since recommended this office to my friends.

This office is great. Dr. Lapco is very friendly and knowledegable. He performed my surgery smoothly and the post operation care has been excellent so far. They even worked with me with the charges of some procedures. Also, Debbie, the Nurse Practitioner, is awesome. She is very patient to respond all questions and explains every step in detail. I definetely recommend visiting this practice.

well organized, very happy with all the employees especially Debbie Saiovici.